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IT builds a new help desk system for the organization where this pilot fish works, and it's a big improvement.

"Now users could enter help desk tickets from anywhere and have the ticket routed to the right person," says fish.

"Our CIO made the decision that this help desk could be used for anything, PC-related or not. For example, it could be used for building maintenance requests.

"About three days into the new help desk, a ticket is entered requesting building service -- there was a window leaking.

"My CIO was reading all of the calls. To this one he dutifully responded: 'Please enter your version of Windows when opening a ticket.'"

Old 04-20-2004, 02:22 PM   #1
burmuse
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CoPilot Live 4.5 with Bluetooth GPS




CoPilot Live 4.5 with Bluetooth GPS
by burmuse




Ahh a perfect spring day in the midwest. The sun is shining, there is a cool breeze blowing, baseball season is underway and I am hitting the road on a trip to the Windy City of Chicago ... destination Wrigley Field ... one of the best and most exciting of the old school ballparks still in existence. But before I make the 2 hour pilgrammage into the big city, I pack up my sunglasses, baseball glove (for catching foul balls of course), my bluetooth GPS receiver and my PPC loaded with CoPilot Live 4.5 the latest and greatest in GPS software. Although I am familiar with Chicago and make a few baseball trips each year, it is comforting to have the stops and details of my trip outlined on my PPC.





Flashback 2 weeks
There is a package at my front door when I get home from work. Upon unwrapping it I find a very professionally packaged bluetooth GPS unit from ALK Technologies (the maker of CoPilot Live GPS Systems). The packaging is exactly as you would expect for an expensive electronic component. Everything inside was secure, individually wrapped, and safely packaged to ensure that your GPS unit arrives at your door in pristine condition.






Inside the box I find:
  • An in vehicle power adapter
  • A vent mount clip
  • A CoPilot bluetooth GPS receiver
  • A software package (including: 1 Install Disk, 1 US Street Detail Map Disk, and 1 European Map Disk)
Wanting to see just how fast I could get this unit set up and running, I starting dowloading the software to my PC. While it was downloading I assembled the mount and clipped it to the front dashboard vents in my car. I came back in to finish the software portion. The Install Disk takes you through everything you need to do to get up and running on both your PC and your Pocket PC. Mere minutes later, software now installed, I am adding a map of my local area to my PPC and creating a trip itinerary for my upcoming trip to Chicago.



Updated Itinerary Software Features Include:
  • Waypoints - lets you tailor your route preferences if you want to pass through a certain area on the way to your destination.
  • POI Import - allows you to import and manage custom points of interest. With this feature you can build your own database from your personal contacts, or a third party source.
  • Regionalized POI - this space saving feature allows you to import only points of interest within your designated map area.
  • Routing Options - expanded to include Auto Quickest, Auto Shortest, RV Quickest and RV Shortest.
Once my trip is uploaded to my PPC I am ready to go.




At last the time has come to head off to Chicago. Everything packed and tickets in my hand, I get in my car, clip my PPC to the VentClip that is on my dashboard, flip on the Bluetooth receiver, and start the Copilot Program. I put the bluetooth receiver in my front pocket and back out of the garage. Yes, you heard me right, I put the bluetooth receiver in my front pocket. No wires to route or tangle. Bluetooth as it was meant to be used.




While driving (or before you get going) you can customize the display options for the GPS Navigation Screen. You can choose: current road, crossroad, current time, speed, elevation, or nearest town. It is easy to toggle between these different pieces of information by merely tapping on the information portion of the bottom of the screen. The directions and information is all easy to view and organized. I know what you're thinking ... "That's great burmuse, but what if traffic is heavy on the Dan Ryan Freeway? I can't take a second to look at that screen or I might rear end that nice new Jaguar in front of me." Well then, you will be particularly fond of the Text to Speech Engine of CoPilot Live. This feature gives detailed instructions including street names and distance to next turn. You will not miss your exit due to lack of information.






As tricky intersections come up, so does a map to help you navigate that area. Like the specifics on the bottom of the screen, map information can be toggled on and off with the tap of the screen. Lane change warnings help you navigate if your exit is to the left side of the street. Automatic route recalculations kick in if there is a detour in your way and helps get you right back on your designated path by using the shortest route possible.


The feature that makes CoPilot "Live" is a two way communication center enabling the home or office PC to communicate with the driver and send updates to their schedule. To use the two way communication feature you will need a mobile phone connected to your PPC and service from your wireless carrier.





New features include:
  • Canadian and European Maps now included.
  • Route Optimization orders your stops in the most efficient sequence.
  • Communication feature now includes live vehicle tracking.
  • CoPilot Live can be run in landscape mode (using JSLandscape)
  • Fuel Cost Wizard lets you calculate your gas expenditures.
As you see on the banner, the company's motto is "Getting lost is now technically impossible" ... when using this system you will see that it is true. As I approach the corner of Clark and Addison my GPS calls out to me "Destination ahead on right". I smile as I see the corner of Wrigley Field now in site. Another trip navigated successfully with my CoPilot GPS System. Now "Let's Play Ball!"






The CoPilot Live 4.5 with Bluetooth GPS Receiver retails for $349 and can be purchased here.


Rating: 10 of 10 bouncing balls


PROS

Bluetooth GPS - wireless, compact
Text to Speech gives more spoken info than most GPS
Advanced Mapping System
Customizable Points of Interest
Trip Itinerary Planning and Uploads
Two way communication featuring live vehicle tracking


CONS

Honestly, I have none to list. This is a wonderful system and I highly recommend it.






copyright burmuse and ABFnet, 2004
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Old 06-22-2004, 11:07 PM   #2
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Question Inquiry

With regards to the text to speech feature...

Scenario: You are on your car using the bluetooth GPS receiver connected on your laptop with the copilot as your software. Inside the car was noisy with the kids at the back and the stereo music.


Then its hard to hear the "voice direction" of the copilot.


Is it possible to use a bluetooth headphone unit to hear the direction better ?


Followup: Can you use simultaneously a bluetooth-enabled PDA to view the GPS?

Last edited by red_chief : 06-22-2004 at 11:09 PM.
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Old 06-23-2004, 05:43 AM   #3
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Best way would be to get an arkon powered pda mount red. www.arkon.com They have a built in speaker and power cord to constantly charge your pda. And yes, they make the best on the market



Quote:
Originally Posted by red_chief
With regards to the text to speech feature...

Scenario: You are on your car using the bluetooth GPS receiver connected on your laptop with the copilot as your software. Inside the car was noisy with the kids at the back and the stereo music.


Then its hard to hear the "voice direction" of the copilot.


Is it possible to use a bluetooth headphone unit to hear the direction better ?


Followup: Can you use simultaneously a bluetooth-enabled PDA to view the GPS?
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Old 06-23-2004, 07:15 AM   #4
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hm ... I am not sure if you could use Bluetooth GPS and Bluetooth Headset at the same time. That is a good question. Anyone else have any expertise with Bluetooth headsets?
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Old 06-23-2004, 07:26 AM   #5
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Found this @ the HP forum....Looks like nope:

http://forums1.itrc.hp.com/service/f...hreadId=605182
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Old 07-16-2004, 05:13 PM   #6
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Thumbs down

WANT TO SHARE A POINT ON ONE OF THE FEATURE OF THE PROGRAM...

Description of Problem
Problem Category : Activation/Licensing

Problem Description
> My unit is still coming and I anticipate a problem.
> I would like to install the software on my laptop as well as my desktop.
> But I read on the FAQ that you have to deactivate it and reactivate it on
> another computer.
>
How can I activate it both at my laptop and desktop?


I wrote ALK support since I want to make use of their advertised feature....

"Live Communication between vehicle and home or office, with two-way messaging, vehicle location and itinerary updates"


That is you can track the location of the GPS installed on the laptop while on transit and see it live on your home desktop...



Reply:
You may only have CoPilot Live Laptop 7 installed and activated on one
> computer at a time.
>
> You can switch back and forth between computers by using the activation
> deactivation process.
>
> Thank you
>
> Sincerely,
> Sohni Haque
> Technical Support Representative
> CoPilot Division
> ALK Technologies, Inc.
>
>>

With their reply... This means I have to buy two software just to take advantage of this feature

Last edited by red_chief : 07-16-2004 at 05:17 PM.
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Old 07-16-2004, 05:33 PM   #7
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How did you do it Burmuse???
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Old 07-17-2004, 12:06 AM   #8
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I would rate the software 10 out 10 also if that feature is also to all of its users.
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Old 07-19-2004, 09:00 AM   #9
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Want to make sure I know what you're asking ....


You want to install the software on your Desktop and Laptop ... not a PPC right? Then you just buy the software and install both places ... You have to have it installed on both to use the 2 way comm feature ... for instance .. I have mine installed on my PPC and my desktop ... one piece of software ... make sense? You would buy the laptop version.


http://www.alk.com/products/consumer...top7/index.asp
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Old 07-20-2004, 06:04 PM   #10
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Quote:
Originally Posted by burmuse
Want to make sure I know what you're asking ....


You want to install the software on your Desktop and Laptop ... not a PPC right? Then you just buy the software and install both places ... You have to have it installed on both to use the 2 way comm feature ... for instance .. I have mine installed on my PPC and my desktop ... one piece of software ... make sense? You would buy the laptop version.


http://www.alk.com/products/consumer...top7/index.asp
But installing on both laptop and a desktop means activating the software. And alk tech support says you can activate only once.
How did you activate it to both computers.
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Old 07-22-2004, 01:53 PM   #11
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Well Red ...

The PPC version comes you activate on both .... part of the activation process ... I can only assume that the laptop version would be the same. The software package includes would include licensing for the device that will run the GPS (PPC or laptop) and the home desktop.
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