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IT builds a new help desk system for the organization where this pilot fish works, and it's a big improvement.

"Now users could enter help desk tickets from anywhere and have the ticket routed to the right person," says fish.

"Our CIO made the decision that this help desk could be used for anything, PC-related or not. For example, it could be used for building maintenance requests.

"About three days into the new help desk, a ticket is entered requesting building service -- there was a window leaking.

"My CIO was reading all of the calls. To this one he dutifully responded: 'Please enter your version of Windows when opening a ticket.'"

Old 02-27-2008, 09:12 PM   #1
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OtterBox Launches Stylish Protective Case for New BlackBerry Pearl Smartphones



OtterBox Launches Stylish Protective Case for New BlackBerry Pearl Smartphones



Fort Collins, COLO- Exclusive to the Defender™ Series line, Otter Products, LLC. introduces the slim-fit OtterBox 1936 case to protect the new BlackBerry® Pearl™ 8120 and BlackBerry® Pearl™ 8130 smartphones from Research In Motion (RIM) (Nasdaq: RIMM). Allowing complete access to the trackball, sync/charge USB port, camera and self-portrait mirror, the OtterBox provides an ideal solution for on-the-go protection with style.

Similar to existing BlackBerry smartphone cases in the OtterBox Defender™ Series line, the OtterBox 1936 case offers three layers to safeguard the BlackBerry Pearl 8120 and BlackBerry Pearl 8130 from bumps, scratches and drops.
  • First, slide on the thermal formed protective clear membrane to safeguard screen and keyboard against scratching as well as dust and dirt* (layer optional depending on the level of ruggedization desired)
  • Second, snap together the hi-impact polycarbonate shell
  • Finally, wrap the silicone skin over the device to absorb bump and shock
“Our new Defender™ Series line has been extremely popular since they provide protection without compromising the look and feel of the BlackBerry phone,” said Curt Richardson, CEO of Otter Products, LLC. “The OtterBox 1936 case provides a stylish yet protective solution ideal for those with busy lifestyles.”

Additionally, three acoustically approved, semi-permeable membrane vents protect the headset and speaker phone openings, while still allowing clear sound transmission. Cases include a holster-style, swivel belt clip for convenient carrying. BlackBerry smartphones also feature a magnet proximity sensor to automatically shut off the display to maximize battery life when stored in a holster or case, and this feature is supported with the OtterBox.

“Short of being run over by a truck, they’re oil field tough,” said Tim Anderson, Operations Manager for Maverick Stimulation Company. Being in the oil field service industry, Anderson is constantly in the elements and was having a hard time finding a case to protect his BlackBerry smartphone. “The OtterBox works great even in cold weather and seems to be the ticket for quality protection!”

“Many of our customers have shown interest in accessories like the OtterBox 1936 to provide additional layers of physical protection for use in a variety of environments,” said Jeff McDowell, Vice President, Global Alliances at Research In Motion.

OtterBox also offers the Defender™ Series cases for the BlackBerry® 8800, BlackBerry® Curve™ series and original BlackBerry Pearl™ 8100 series smartphones.

Environmental Protection:

Drop and Shock
  • Protected up to 36” to plywood on concrete
Water Protection
  • Protected against dripping water
Dust Intrusion
  • Protected against solid objects greater than 1mm
Additional Information:

Optional Accessories
  • None
Colors
  • Layer 2: yellow or black
  • Layer 3: black
  • Belt Clip: black
Dimensions (Case Only)
  • 4.45” X 2.20” X 0.86”
Approximate Weight (Case Only; including layer 1)
  • 1.6 oz.
About Otter Products:

Founded in 1996, Otter Products, LLC. is highly respected in the design and production of rugged and now semi-rugged cases to safeguard technology and other valuables.

Built upon fundamentals of hard work, creativity, and perseverance, Otter Products is a powerhouse of innovation, manufacturing quality cases with a 100 percent lifetime guarantee.

For more information visit www.otterbox.com or call 888-695-8820.

OtterBox, never out of its element!

Notes:

*Case NOT fully protected against water. Will provide some added protection against drop, bump and dust. NOT intended for protection against water intrusion.

The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM assumes no liability and makes no representation, warranty or guarantee in relation to third party products or services.
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Old 02-28-2008, 06:31 AM   #2
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A review will be forthcoming on this product as soon as I receive and test it.
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